The country today has an impressive telecom network both in the private and Government sector. Over 5 lakh villages have a public telephone in the country. It has been felt for long that this impressive telecom network could be put to effective use for delivering knowledge and information to the farming community. A call centre based extension service will be delivering knowledge and information exactly as per the requirements of the farming community. This system would also help to keep a record of what is being delivered to the farmers in terms of knowledgeandinformation. The Kisan Call Centre scheme is available throughout the country. The Kisan Call Centrescheme has been functioning from 21.1.04.The Call Centres can be accessed by farmers all over the country on common Toll Free Number 1800-180-1551. Since 10th June, 2004, the Call Centres service has been made available right from 6 A.M. to 10 P.M. except on Sundays and gazetted holidays, beyond these hours the calls are attended in the voice recording mode.
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